Shipping

Shipping & Pre-Order Information

We’re excited to get your order to you as quickly as possible! Below is all the information you need about our shipping process and pre-order items.

Processing Time:

The product description will indicate the estimated timeframe for order fulfillment. All regular orders are processed within 2-3 business days. Orders placed on weekends or public holidays will be processed on the next business day. During busy seasons or special promotions, processing times may take slightly longer, but we will keep you informed.

Pre-Order Items:

We occasionally offer exclusive items for pre-order. If you purchase a pre-order item, please note the following:

  • Pre-order Fulfillment Time – Pre-order items will be shipped once they become available. The estimated fulfillment time for pre-order items is 4-6 weeks from the date of purchase. Please keep this in mind when placing your order.
  • Payment – Full payment for pre-order items is required at the time of purchase.

By purchasing a pre-order item, you agree to the estimated 4-6 week fulfillment time. We will notify you via email if there are any significant delays.

Shipping Rates & Delivery:

Shipping rates are calculated at checkout based on your delivery address and the weight of your order. Here are the available shipping options:

  • Standard Shipping – Estimated delivery within 5-7 business days (UK).
  • International Shipping – Delivery times vary depending on the destination, usually within 10-21 business days.

Order Tracking:

Once your order has shipped, you’ll receive a confirmation email with a tracking number and a link to track your package. If you haven’t received tracking information within 3 business days of placing your order, please don’t hesitate to contact us.

Lost or Stolen Packages:

We are not responsible for lost or stolen packages once they’ve been marked as delivered. If your tracking information shows that your package has been delivered but you haven’t received it, please check with your local post office or carrier. You may also contact us for assistance.

International Shipping:

For international orders, you may be subject to customs duties, taxes, and additional fees imposed by the destination country. The recipient is responsible for these charges, which are not included in the shipping cost at checkout.